The postmaster of a small western town receives a certain number of complaints each day about mail delivery. DAY 1 2 3 4 5 6 7 8 9 10 11 12 13 14 Number of complaints 4 10 14 8 9 6 5 12 13 7 6 4 2 10 a. Determine three-sigma control limits using the above data. (Do not round intermediate calculations. Round your final answers to 3 decimal places. Leave no cells blank - be certain to enter "0" wherever required. Round up any negative control limit value to zero.) UCL LCL b. Is the process in control

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Answer:

The mean of the data is: 7.857

b) Yes the process is in control since all values in data set lie between the UCL and LCL.

Explanation:

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