Overbooking is a relatively common and widely used technique used by hotels to diminish the impact from no-shows
A) Deliberate overbooking which results in walked guests is a breech of legal contract
B) The federal government has threatened, in the past, to enact legislation penalizing hotels for overbooking
C) The chain CRO charges every property a set of fees for every reservation booked through the chain and/or website
D) All of the above are true