goldfish5780 goldfish5780

11-03-2024
Business

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In your course, you have analyzed the case study - FedEx Managing Quality Day and Night. In the case study, FedEx uses the 1-10-100 rule as an example of:
a) An action taken by FedEx to improve productivity
b) A framework to achieve high service quality
c) Defining a new goal for the business
d) Strategy by changing the culture of the business
e) A new mission statement of FedEx

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